Reviews

Anon,
5.0

20.02.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

A very comfortable stay. Staff were extremely helpful and welcoming. Would recommend the hotel.


Response:

Hi Ruth Thank you for choosing to stay at the Pembroke! We really appreciate your recommendation and hope to see you again. Kind regards Edel

Anon,
5.0

20.02.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent night away in a beautiful hotel


Response:

Thanks for choosing to stay at the Pembroke, Kevin!

Anon,
4.6

19.02.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Overall a lovely stay. Staff at reception are amazing, so friendly and helpful!


Response:

Hi Maria Thank you for choosing to stay at the Pembroke! Our reception staff are a credit to the hotel, we're really lucky to have them. Kind regards Edel Marketing & Communications Manager

Anon,
5.0

18.02.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Stayed for two nights with my partner. Hotel was excellent all round. Staff in particular were extremely helpful and pleasent. Always said hello when you walked in via reception regardless of the hours of the day and genuinely made you feel welcome. Staff in bar and also in the restaurant for breakfast very pleasant and friendly. Room was spacious, comfortable and clean. Location is ideal, a couple of minutes walk away from the main clutter of bars and restaurants ensure a peaceful night's sleep. Genuinely faultless and will definitely be back.


Response:

Hi Gary Thank you choosing to stay at the Pembroke, and for your lovely review. We're really glad to hear that you enjoyed your time with us. I'll pass on your comments to all our staff, they are a credit to the hotel and we are lucky to have them. Kind regards Edel Marketing & Communications Manager

Anon,
5.0

17.02.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The Pembroke is just the perfect hotel for a holiday or short break in Kilkenny- highly recommended.


Response:

Hi Joan Thank you so much for choosing the Pembroke! As an independent boutique hotel, we really value your recommendation. We are so lucky with our location, it's ideal for exploring Kilkenny city. The car isn't even needed! Kind regards Edel Marketing & Communications Manager