Reviews

Anon,
4.8

27.03.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We were absolutely blown away by the standard of service in the hotel, the staff couldn't do enough for it. In particular we would like to mention Joe in the bar/breakfast, and I think her name was Grace on reception. They really made our trip feel special and the Pembroke will be our first choice when we go back to Kilkenny. Thanks for making our night away so special.


Response:

Hi Sarah Thank you so much for choosing the Pembroke for your visit to Kilkenny, we really appreciate. We are so lucky with our hard-working and passionate team of staff, I will make sure to pass on your comments to Joe and Grace. Kind regards Edel Marketing & Communications Manager

Anon,
4.8

26.03.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Anon,
4.8

26.03.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Anon,
4.8

20.03.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Thank you for an excellent stay. The hotel was spotless.


Response:

Anon,
5.0

15.03.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response: