Reviews

Leanne,
5.0

30.10.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really enjoyed my stay in Pemroke very convenient to the centre of the city.


Response:

Elaine,
4.8

30.10.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very happy with our stay from start to finish. Staff were very helpful and the facilities were great. Will definitely be back!!


Response:

james,
5.0

29.10.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

WE HAVE STAYED AT PEMBROKE SEVERAL TIMES, AND HOPE TO RETURN AGAIN. THE STAFF HAVE ALWAYS BEEN VERY HELPFUL AND FRIENDLY, AND ARE THE PRINCIPAL REASON FOR OUR RETURN.


Response:

Janet,
5.0

28.10.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent location. Really enjoyed our stay. Staff went out of their way to be helpful. We will definitely return.


Response:

Jasper,
5.0

22.10.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Grace and Lorraine were both so helpful and lovely. Truly went above the standard in customer service!,,


Response: