Reviews

John,
4.8

10.11.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent food service, tasty meals, excellent service, secure parking on site a big plus, convenient location. A class hotel, great rooms, clean, quiet. Overall, excellent and I highly recommend.


Response:

Patrick,
5.0

09.11.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a lovely stay at the Pembroke - perfectly situated in town centre - the staff especially Aisling and Courtney were amazing . Best hotel breakfast buffet ever . Highly recommended


Response:

Deirdre,
5.0

01.11.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We have visited Kilkenny many times & have stayed in around 85% of the city's hotel. This was our first time to stay in the Pembroke Hotel & it was most enjoyable. A very convenient location - excellent friendly staff - fantastic breakfast. Will definitely stay at the Pembroke again sometime soon.


Response:

Rose,
5.0

28.10.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Con,
5.0

15.10.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

A really enjoyable stay. The standard of care and customer service from the Manager, Keith and staff was excellent.


Response: