Reviews

ERIK,
5.0

17.07.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Courtney at the front desk was exceptional. She was outgoing and friendly and made us feel extremely welcome. She also managed to make very, very last minute reservations for us at an excellent restaurant in town. A+ customer service.


Response:

Michael,
5.0

16.07.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

A wonderful experience and we will definitely stay again on our next visit to Kilkenny! Cheers! Mike and Maureen Barsema


Response:

Douglas,
4.6

16.07.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The AC was out the first night but it was fixed the next day. Grace at the front desk was amazing. She was extremely helpful and nice.


Response:

Andrew,
4.6

16.07.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

No complaints at all. Good location, pleasant staff and cleam comfortable rooms.


Response:

Brad,
4.8

13.07.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Outstanding service from front desk. Requested a need to keep some fresh cheese cold. Had a portable refrigerator sent to room within 15 minutes. Convenient parking available off main street. Highly recommend for location, comfortable and clean accommodations and friendliness of staff.


Response: