The staff at checkin on the 25.3.17 at about 4pm were first class. Friendly and genuine. The gentleman who assisted us in parking was also so genuine and friendly that it set the tone for our stay. Thank you for the extra smile and service it was very noticable. Lastly, on Sunday morning, around 10am on the 26.3.17 we were greeted by a lovely lady at breakfast, she took our room number and seated us giving us the full run down of what was available, all with a joke and a smile. Very genuine and a credit to the hotel. Thanks a million and when we stay in Kilkenny we will be staying with you again. Brilliant service.
Thoroughly enjoyed our stay, couldn't fault a thing. Thank you.
We had a very pleasant stay at the Pembroke hotel, very friendly and helpful staff, great location and a lovely bar. In all a lovely hotel that ticks all the boxes.
Really enjoyed our stay, The Pembroke was a gem to find.
Super location staff very friendly great value for money look forward to returning