Reviews

JEAN LUC,
5.0

12.06.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We appreciate all in this hotel: warmly welcome, high standard of all the staff, high quality of the room and services, the good situation of the hotel in the town.


Response:

Thank you very much for taking the time to review your stay at the Pembroke, we really appreciate it!

Sharon,
5.0

10.06.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Absolutely fantastic experience from start to finish.I will only be staying here in my future visits to Kilkenny and will be recommending you to all my family and friends.All the staff are a credit to the hotel and cannot be faulted.


Response:

Hi Sharon, thank you for your wonderful review! We strive to make our guests as happy as possible, so reviews like this are really appreciated. Thank you for recommending us to friends and family, it means so much to us. We're looking forward to your next visit! Kind regards, all the team at Pembroke Kilkenny

Debra,
5.0

09.06.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a wonderful stay in Kilkenny and will definitely stay with you again if we ever get back!


Response:

David,
5.0

08.06.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Efficient staff . Very pleasant. Looking forward to returning again.


Response:

Hi David, thank you taking the time to review. We look forward to your next visit! Kind regards, Pembroke Kilkenny

Faisal,
5.0

07.06.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The people at the front desk were unbelievably helpful. Give them a raise.


Response:

Thanks Faisal! Our Front Office staff are fantastic, we're so lucky to have them. I'll pass on your comments to the General Manager :)