My wife and I found the "Pembroke Kilkenny" to be one of the highlight hotels of our trip to England and Ireland! All the staff were efficient, helpful and friendly! Housekeeping and maintenance were of the highest standard. The hotel staff made us feel welcome from the first day to the last! Many thanks to all :-)
Keep up the good work.
Lovely hotel, great staff. The highlight was Grace at reception who was a real pleasure to deal with. She was friendly, helpful, chatted to the kids, gave great recommendations, and said hi/bye each time we passed. Staff like Grace are absolutely crucial to the impression created and ultimately the success of your hotel.
Our stay was lovely. The room was clean and comfortable and the breakfast was more than adequate. We also had a lovely dinner one night. The food was excellent, much more than I expected from a hotel restaurant. Thank you!