Reviews

Daniel,
4.8

30.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Lovely room and really appreciated the effort made in the room with the decorations to mark our anniversary. Would def stay again if back in Kilkenny


Response:

Debbie,
5.0

29.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Fabulous hotel with all the additional touches that you don't get in the bigger establishments. Staff are super friendly and helpful. Highly recommended.


Response:

Conor,
5.0

29.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Had a great time :)


Response:

Roland,
5.0

28.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

This was our second extended stay at the Pembroke and it was as nice as the first. The staff are incredibly friendly and helpful. The full Irish breakfast is second to none (and we have eaten at several hotels & restaurants in Ireland). It's consistently served hot, fresh and delicious. There are also yogurts, fresh fruit, pancakes, cereals, sweet rolls. We rarely ate a lunch because the breakfast was so filling! They also will try to accommodate special requests or diets. I saw guests getting poached eggs and other items not on the buffet. All of the staff are gracious and service is with a smile and usually some personal interaction. They really try to make sure they get your day off to a good start. As an added plus, they have free, secure parking on site. We would definitely only consider staying at the Pembroke if we returned to Kilkenny.


Response:

Claire,
5.0

25.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Wet had a great stay. Brilliant location. Every single member of staff were so friendly and helpful. I would highly recommend the hotel to friends and family.


Response: